Refund policy

Shaped AE is a British-founded and managed interior design, fit out, bespoke furniture and joinery company, trading under Shaped Home Decor And Joinery L.L.C. Our website, www.shapedae.com, serves clients across the UAE and is owned and operated by Shaped Home Decor And Joinery L.L.C, a limited liability company registered in the United Arab Emirates.

Returns & Refunds

As every item we produce is bespoke and made entirely to order, we are unable to offer refunds or accept returns once an order has been confirmed. Each piece is designed, crafted, and finished specifically for the individual client, which means it cannot be resold or repurposed.

We strongly encourage all clients to review their order details, specifications, and finishes carefully before confirming their order. Our team is on hand throughout the entire process to ensure you are fully satisfied with your selections prior to production commencing.

If you have any questions or concerns regarding your order, please do not hesitate to contact us at:

Email: info@shapedae.com WhatsApp: +971 58 585 1174